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Frequently Asked Questions
1. Where do we deliver?
- We deliver to any physical address in South Africa except informal settlements and certain townships.
2. What are the delivery costs?
- Orders over R1 000.00 are delivered free of charge.
- Orders under R1 000.00 are delivered at R49.00.
3. Are deliveries insured?
- Yes, PC Shopper insures all orders we ship.
- Should your order get lost or not arrive due to theft or hijacking we will ship a new order at no cost to you.
4. Can I collect my order?
- Yes, you can collect any order at our warehouse. Click here for directions.
- Always ensure your order is ready before arriving.
5. What are the payment methods?
Online Orders
- South African Credit/Debit Cards
- Regular EFT
- SiD Secure EFT
- Cash Deposit
At The Warehouse
- All Debit/Credit Cards except American Express & Diners Club
- Cash
- Regular EFT
6. How does the warranty work?
- We collect any faulty product, repair it and ship it back to you at our expense.
- Products which fail within 7 days will qualify for a full credit.
Need more help? Call us on 011 234 3330, send an email to [email protected] or chat to an agent via our website.
More Info
Payment Options
Warranty
Returns & Refunds Policy
Terms & Conditions