Frequently Asked Questions

1. Where do we deliver?

- We deliver to any physical address in South Africa except informal settlements and certain townships.


2. What are the delivery costs?

- Orders over R1 000.00 are delivered free of charge.
- Orders under R1 000.00 are delivered at R49.00.


3. Are deliveries insured?

- Yes, PC Shopper insures all orders we ship.
- Should your order get lost or not arrive due to theft or hijacking we will ship a new order at no cost to you.


4. Can I collect my order?

- Yes, you can collect any order at our warehouse. Click here for directions.
- Always ensure your order is ready before arriving.


5. What are the payment methods?

Online Orders
- South African Credit/Debit Cards
- Regular EFT
- SiD Secure EFT
- Cash Deposit

At The Warehouse
- All Debit/Credit Cards except American Express & Diners Club
- Cash
- Regular EFT


6. How does the warranty work?

- We collect any faulty product, repair it and ship it back to you at our expense.
- Products which fail within 7 days will qualify for a full credit.


Need more help? Call us on 011 234 3330, send an email to [email protected] or chat to an agent via our website.


More Info

Payment Options
Warranty
Returns & Refunds Policy
Terms & Conditions